Corporate training · Live online
Business process automation with Agentic AI
Turn objectives into actions, with human oversight.
Skills you can apply
Move from understanding to practice
Identify use cases, define agent objectives and instructions, design task flows with external tools, incorporate human validation, and evaluate performance and risks.
Define objectives, instructions, and operating limits.
Coordinate tasks, tools, and human approvals.
Evaluate reliability, privacy, and security risks.
Who is it for?
Build capabilities in your organization
Professionals, process owners, and team leaders interested in identifying practical applications for AI agents in their organizations.
Practice uses the demonstration platform provided for the course. Integration with business applications is addressed conceptually and through guided exercises.
Before you begin
- Basic digital skills and understanding of business processes.
- General AI knowledge is desirable but not mandatory.
- A computer with a stable Internet connection.
- Access to the agent demonstration platform provided for the course.
- No programming knowledge required.
6 weeks · 18 hours
Your learning journey
Guided practice, business cases, and a final integrative project.
Week 1 · 3 hoursAgentic AI fundamentals
- From generative AI to intelligent agents
- Objectives, memory, tools, and actions
- Assistants, workflows, and agents
- Identify business use cases
Week 2 · 3 hoursProcess-oriented agent design
- Define objectives and scope
- Instructions, roles, and restrictions
- Break down tasks and decisions
- Guided design of a simple agent
Week 3 · 3 hoursTools, data, and integrations
- Tools and information sources
- Conceptual connections to business applications
- Context management and data quality
- Practice a flow with queries and actions
Week 4 · 3 hoursOrchestration and human oversight
- Task and decision sequences
- Coordinate agents and tools
- Approval and escalation points
- Error handling and recovery
Week 5 · 3 hoursSecurity, evaluation, and governance
- Privacy, permissions, and information protection
- Incorrect actions and unreliable answers
- Tests and performance metrics
- Controls, auditing, and monitoring
Week 6 · 3 hoursCapstone case and certification preparation
- Design an agentic business process
- Simulate tasks and validations
- Present and evaluate the case
- Review and guidance for the international exam
Learning by doing
A guided project to bring it together
Design an agentic business process, simulate tasks and human validations, and present an evaluation of its results and risks.
How we work
- Short preparatory materials when applicable.
- Live sessions with guided practice and questions.
- Exercises between sessions and discussion spaces.
- Microsoft Teams or the platform agreed with the client.
Certification and support
Includes access to the IQS certification exam
Certification is awarded after passing the exam and meeting the requirements set by International Quality Society (IQS). Participation in the course does not automatically grant certification.
Experience applied to learning
Training by Tara Solutions, supported by Aurora AI Technologies and its 23 years of technology experience, with a practical focus on business process improvement.
Frequently asked questions
What are the dates and fees?
Request current availability and fees. Dates and schedules for corporate groups are coordinated with the client.
Do I need programming experience?
No. Review the digital skills and access requirements above before enrolling.
Which organization awards the certification?
The included exam is from International Quality Society (IQS). Certification requires passing the exam and meeting its requirements. It is not a Microsoft certification exam.
Take the next step
Let’s discuss your training needs
Request the program, dates, fees, and access requirements. For corporate training, tell us the estimated group size.
Tara Solutions
+506 8701 6253