Progressive pathway
Progress from process fundamentals to enterprise automation architecture.
Professional academy
Academy of digital automation
Develop the skills to analyze, redesign, and automate processes using RPA, BPM, Power Platform, integrations, AI agents, and digital operations platforms.
Academic approach
Comprehensive training to transform business processes and operations
The academy brings together process analysis, low-code automation, RPA, BPM, APIs, artificial intelligence, governance, and automation architecture.
Hands-on automation
Build solutions with Power Automate, Power Apps, RPA, APIs, and integration platforms.
Applied AI
Training covers classification, extraction, assistants, copilots, and intelligent agents.
Enterprise governance
Topics include security, control, operations, measurement, scalability, and change management.
Professional pathway
Build your profile from automation practitioner to enterprise automation architect
Develop skills in analysis, development, integration, engineering, and automation architecture.
Specialize in RPA or Power Platform before advancing to automation engineering and enterprise architecture.
Automation practitioner
Process, improvement, and automation fundamentals.
RPA specialist
Automate repetitive tasks using software robots.
Power Platform specialist
Applications, workflows, copilots, and low-code solutions.
Automation engineer
Integrations, APIs, orchestration, AI, and operations.
Enterprise automation architect
Governance, architecture, scalability, and transformation.
Learning plan
Six courses covering the digital automation pathway
Each course can be taken independently or as part of a stackable certification.
Course 1
Process and automation fundamentals
An introduction to process analysis, opportunity identification, future-state design, and automation feasibility assessment.
- Processes and tasks suitable for automation
- AS-IS and TO-BE mapping
- Feasibility criteria
- Impact–effort matrix
Course 2
Power Automate and Power Apps
Create low-code applications and workflows to digitize processes, capture data, and automate decisions.
- Canvas apps
- Automated workflows and approvals
- Microsoft 365 integration
- Copilot and AI Builder
Course 3
Robotic process automation
Design and build software robots to automate repetitive tasks in desktop and web applications.
- Robot design
- Desktop automation
- Exception handling
- Orchestration and monitoring
Course 4
Process and API integration
Integrate business systems using APIs, webhooks, connectors, services, and orchestration platforms.
- REST APIs and JSON
- Webhooks and connectors
- Application integration
- Security and error handling
Course 5
Intelligent automation with AI
Incorporate generative AI, classification, document extraction, assistants, and agents into automated processes.
- Intelligent document processing
- Classification and extraction
- Copilots and assistants
- Agents and autonomous workflows
Course 6
Enterprise automation architecture
Design operating models, governance, centers of excellence, and scalable enterprise automation architectures.
- Operating model and center of excellence
- Governance and security
- Automation portfolio
- Architecture and scalability
Professional credentials
Five certifications aligned with professional roles
Credentials validate knowledge, technical practice, and the ability to design, build, and govern automation solutions.
Automation practitioner
Validates fundamental knowledge of processes, improvement, automation selection, and design.
Requires: Course 1 and a scenario-based exam.
RPA specialist
Demonstrates the ability to design, develop, test, and operate software robots.
Requires: Courses 1 and 3 and a practical lab.
Power Platform specialist
Certifies the creation of applications, workflows, approvals, and low-code solutions.
Requires: Courses 1 and 2 and a project.
Automation engineer
Validates integration, orchestration, intelligent automation, and solution operations.
Requires: Courses 2, 3, 4, and 5 and a project.
Enterprise automation architect
Certifies the ability to design automation architecture, governance, and enterprise operating models.
Requires: The complete pathway and a final project defense.
Technology ecosystem
Tools and platforms used during training
The academy takes a vendor-neutral approach and uses current technologies to develop transferable skills.
Power Automate
Power Apps
UiPath
Automation Anywhere
Blue Prism
n8n
Make
Zapier
Azure Logic Apps
REST APIs
AI Builder
Copilot Studio
Hands-on learning
Labs and projects that demonstrate competency
Activities can be adapted to each organization's technology architecture and platforms.
Automation discovery
Identify and prioritize candidate processes using feasibility criteria.
Low-code application and workflow
Build a solution with Power Apps, Power Automate, and approvals.
Desktop robot
Automate a repetitive task with validation, exception handling, and logging.
API integration
Connect systems, transform data, and handle errors securely.
AI-enabled process
AI-assisted classification, extraction, and decision-making.
Center of excellence
Design governance, roles, metrics, controls, and an automation portfolio.
Capstone project
Design an end-to-end enterprise automation solution
The final project integrates process analysis, redesign, an application or robot, integration, AI, monitoring, security, and governance.
Request project information1. Assess and select the process
2. Design the current and future states
3. Build the automation
4. Integrate AI, testing, and monitoring
5. Present and defend the project
Entry profile
- Professionals in operations, processes, technology, quality, finance, or customer service.
- Process analysts, developers, administrators, and consultants.
- Basic knowledge of business processes and digital tools.
- Experience with logic, data, or integrations is recommended for engineering courses.
Graduate profile
- Automation practitioner, RPA specialist, Power Platform specialist, automation engineer, or architect.
- Responsible for automation analysis, design, development, and operations.
- Designer of low-code solutions, robots, integrations, and AI-enabled processes.
- Consultant in operational transformation, governance, and enterprise automation.
Frequently asked questions
Key information before you start
No. Each course can be taken independently. The full pathway is required only for the Enterprise Automation Architect certification.
No. Training combines Power Platform, RPA tools, integration platforms, and artificial intelligence solutions.
Not for the introductory courses. Integration, intelligent automation, and architecture modules require logic, data handling, and technical concepts.
Training and certification are managed separately. You may take the assessment after the course or at a later date.
Yes. Labs, tools, processes, and the final project can be adapted to the organization's architecture, licenses, and priorities.
Start your professional pathway in digital automation
Request information about upcoming cohorts, delivery options, pricing, certifications, and corporate programs.